Contact
Tell us what your website needs
An email with a couple of lines is enough, and a person answers. We reply in English and Spanish, during Lima office hours. If you don’t know which plan fits you yet, say so: we’ll tell you, without overselling.
Write to us
Send an email to hola@wixy.app with your name, a couple of lines about what you need and, if you already have a website, its address. We’ll ask you the rest.
We use what you write only to reply to you. We don’t share it with anyone and we don’t add you to any newsletter.
We reply in English and Spanish, during Lima office hours (GMT-5).
In the meantime
Or try it yourself, right now, without writing to us
The Free plan asks for no card and never expires: a site at yourname.wixy.app, blocks, forms, SEO and 50 AI credits a month to ask for design changes. If you get stuck, we’re still at the same address.
Questions
Before you write
How long do you take to reply?
A regular email gets answered the same business day, during Lima office hours (GMT-5). Write on a Saturday and we read it on Monday: we’re not going to tell you we’re available 24/7 when we aren’t. A quote for a website takes a few days, because we ask questions first: what you sell, which pages you need, whether you already have a domain and content.
What languages do you work in?
English and Spanish. Support replies in English if you write in English, and in Spanish if you write in Spanish. The admin panel you manage your website from is in Spanish today. We’re based in Lima: nobody is going to answer you through a translation engine.
Do you build the website, or do I?
Both, on the same website. Our team writes the design in code, from the base theme and from what you tell us. Then it’s yours: you change the content from the panel, and you change the design by asking the AI, with a preview before you publish and a rollback in seconds. If you have your own team, they work on the same code from their usual editor.
Can you move my current website to Wixy?
Yes, by hand and with our team. There’s no button that imports a site from Wix, WordPress or Webflow: the design is rebuilt in code on top of the base theme and your content is loaded into the panel. Your old URLs are saved as redirects so you don’t lose what already ranks on Google, and your current site stays up until you point the domain. Send us a link and we’ll tell you what it costs and how long it takes.
Are you going to call me?
No, unless you ask us to. There are no sales reps, no follow-up calls and no weekly email asking how it’s going. If you write, we answer; if you don’t write again, we don’t chase you.
What happens next
What happens when you write to us
No twenty-field forms, no calls, and no hour-long demo just to look at a panel.
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We read it the same business day
Lima office hours. Someone from the team that builds websites answers, not a sales script, and they answer what you actually asked.
hola@wixy.app · GMT-5
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We ask you what’s missing
What you sell, which pages you need, whether you already have a domain, content and photos. Three or four questions: we’d rather ask than quote you blind for something that won’t help.
3 or 4 questions, by email
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We tell you what it costs and how long it takes
With the plan that fits you and, if you’re coming from another platform, what moves as is and what has to be rebuilt. If you’re better off on the Free plan doing it yourself, we say that too.
one number, no fine print
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You see it before it exists on your domain
The design is written in code and you look at it in a preview, on a separate domain and out of Google’s sight. We publish when you say yes.
yoursite-v3.previa.wixy.app
And if you just want a second opinion on the website you already have, that works too: send us the link and we’ll tell you what we’d fix, whether you use Wixy or not.